Ops Command Centre
Operator sign in
Secure access for Duriancart platform administrators.
Tenant fleet
One view of AI, GHL, WooGHLe, queues, credits, activity and errors.
| Seller | Overall | AI | GHL | WooGHLe | Queue | Credits | Last activity | Issues |
|---|
Tenants
Monitor every tenant in one table, including system health, current credit balance, activity and errors.
| Tenant | Overall | AI | GHL | WooGHLe | Queue | Current credits | Last activity | Issues |
|---|
Subscriptions
Monitor every seller’s plan, billing cycle, renewal or end date, current credit balance and lifetime usage.
| Seller name | Plan type |
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Incidents
See what happened, what it affects and what you should do next—in plain language.
| Latest occurrence | Seller | Urgency | Progress | Incident | Next action |
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Updates
Release portal, WooGHLe and platform updates safely across tenant silos with controlled concurrency and timing.
| Tenant | From | Target | Update group | Update state | Current step | Last update |
|---|
Release catalogue
Immutable, verified releases available for controlled tenant rollout.
Settings
Manage the global chatbot prompt, watchdog, plan features, AI Agent access and platform AI models from one place.
Global AI chatbot prompt
This base instruction applies to every seller before seller-specific knowledge and settings are added.
How the global prompt is used
Keep universal behaviour here. Product information, delivery rules and seller-specific policies remain in each seller’s knowledge base.
Plan feature matrix
Turn features on or off for Starter, Plus and Pro. Existing tenants inherit their current plan’s settings.
| Feature | Starter | Plus | Pro |
|---|
New API key
Copy this key into the AI agent’s secret manager before leaving this page.
If this key is lost, revoke it and generate a replacement. Ops cannot reveal it again.
AI Agent keys
Review permissions, recent usage and revoke access immediately.
| Tenant and key | Functions | Last used | Status | Action |
|---|
AI Model
Securely manage platform AI models and API keys. Full API keys are never displayed after saving.
WooGHLe monitoring
Control heartbeat timing and functional health checks for every tenant.